A walk through the admin, from the schedule and the seat map to orders and refunds.
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Step 1
Our team sees every order and every box office at a glance: a paid order the box office couldn’t book, or a schedule that stopped updating, shows up here first.
Step 2
Your performances, films and events in one schedule, each with its hall and prices.
Step 3
Draw your hall as it looks: sections, rows, seats, wheelchair places and price zones. Buyers pick their seats on the same plan.
Step 4
A price for each zone, what’s sold and held at a glance, and seats taken off sale with a click.
Step 5
Promo codes that say who pays for the discount, you or Passap, with the uses and the discount given by each payer.
Step 6
Each order shows the official price, the discount and who paid for it, the box office’s booking and a barcode per ticket.
Step 7
A refund cancels the tickets at the box office first, then pays the buyer back, and their Wallet passes stop working.
Step 8
Gift cards bring people who already have money to spend on tickets. The full code is never shown, not even in the admin.
Step 9
The venue’s box office in one place: sites and halls, events, films and plays, the next two weeks of performances and confirmed orders.
Step 10
What Passap booked, by performance, with totals. Buyers’ personal details stay with Passap; you get the bookings and barcodes.
Buyers pay your official price. Depending on the venue, Passap takes a commission or buyers pay a service fee.
A commission of 7% of each ticket sold, agreed with you before we start. Buyers pay your official price.
No commission. You pay only the payment network’s fee on each sale (the cost of processing card and Apple Pay payments).
Where a venue pays no commission, buyers pay a small service fee per paid ticket. It’s included in every price they see and shown again before they pay.
Tell us about your venue, and we’ll get back to you.